Interestingly, the word "listen" has the exact same alphabets as "silent". In Leadership Coaching, the ability to hold the space of silence for your client/ team member in order for their truths to come out as they speak is a rare commodity.
We tend to feel awkard in spaces of silence, and tend to fill it up with words, noises and laughter to cover that up. By holding the space with presence, the coach is focused on listening to the client. The client, knowing that he/she is being intently listened to, is now held accountable to the coach to create new content and insights that may not have been possible if done alone.
New awareness, clarity and choices are birthed through this process. The awkward silence is now broken. Not by the coach, but by the client/team member.